The Pump and Tank
Equipment Company ®
Hours: 7:30 AM - 4:30 PM MST

Is your order time-sensitive? Send us an email or call us to see which suppliers are experiencing material shortages or delayed shipping times.

Shipping Policy

Equipment and Material Lead Times:
Due to the global pandemic, labor shortages, material shortages, importing delays, and shipping delays, we are experiencing longer than normal lead times for most of the products we sell which may affect items on this proposal and contract.

The items or materials affected do vary, but we are currently seeing most delays on items that are non-stock, special order or custom manufactured/fabricated.

These delays are out of Westech Fuel Equipment’s care and control and we cannot guarantee delivery dates or times, as these vary on a daily basis.

Westech will have no liability for any delays or failure to deliver, as a result of these delays. In addition, due to material shortages some manufacturers have discontinued manufacturing certain products. If during the ordering process this occurs, Westech will notify of replacement options, but will have no obligation to provide the item that has been discontinued.

Shipping & Delivery:
Orders normally ship within 7-10 business days from the date of order placement. Delivery is normally by standard freight, UPS, USPS, or FEDEX depending on the weight of your order and/or the shipping destination. Please note, business day refers to weekdays - Monday to Friday, and does not cover weekends or holidays.

In the event that all or part of your order is not in stock, we will inform you by e-mail as soon as possible. Non-stock items will ship at the discretion of the manufacturer. If a product is marked as 'Ships from Manufacturer' on our website please call or email us ahead of time to find out the availability of this item before placing your order online.

Shipping Charges:
Shipping charges are extra, and will be added to invoice. Shipping charges are calculated based on location, weight of the product including packaging, volumetric weight if applicable and necessary insurance coverage and handling charges. You can view the relevant shipping charges to your chosen destination easily by adding any product to your "Shopping Cart" and proceeding to the checkout screen. On the checkout screen you will see a drop-down menu of applicable shipping charges. If your order amount is greater than $500.00 please notify the seller if you would like to purchase insurance for the shipment.

The following shipment types are all subject to additional freight charges: Residential, rural, restricted gates access, 2nd delivery charges, and redirection. These additional costs may not be known at the time of order and may require an additional payment be made to Westech Equipment by the Buyer. Buyer agrees to provide credit card payment information at the time of notification. If not paid at the time of notification Westech Equipment’s standard payment terms apply.

Expedited Shipping:
If the product(s) ordered are 'Factory Shipped' then Westech does not guarantee that the item will ship the same day that the order is placed. There might even be a lead time of an unknown period of time that is at the mercy of the manufacturer who ships the product. Westech will always strive to do our best to ship expedited orders in a timely manner but cannot guarantee that it will happen. If you really do need an item to ship the same day and also be expedited please contact us before placing the order online so that we can tell you how soon the item will ship.

Shipment/Risk of Loss:
Unless otherwise agreed, all shipments will be made by third-party carriers chosen by Westech Equipment, at costs, tariffs and other charges, and in accordance with terms and conditions established by Westech Equipment from time to time. In the event that Customer elects to arrange transportation other than the arrangement contemplated hereby, then Customer shall be responsible for all costs, tariffs and charges of any nature associated with the shipment of any Product to Customer. In such case, the shipper will invoice Customer directly, or Westech Equipment may invoice Customer, for all such costs, tariffs and charges. The risk of loss associated with any Product and title passes to Customer upon delivery of the goods to the shipping point, FOB, subject to the reservation of a security interest to Westech Equipment in Section 11 of this Agreement. Westech Equipment shall have no liability of any kind or nature, whether for consequential or other damages for any reason whatsoever, relating to shipment of Product purchased by Customer, including but not limited to damage to the Product, taxes, duties, loss, theft or any illness of or personal injury to any person or property under any environmental, health or safety law.

Damaged Shipments:
Upon arrival inspect package or shipping container for damage. Do not sign the freight receiving document if the package or container is damaged upon arrival. Refuse the shipment or make a note on the freight receiving document that the shipment is damaged. If you elect to receive the damaged shipment please open and inspect the merchandise and notify the freight carrier and the seller within 5 days of receiving the shipment.

Refused Shipments:
Orders that have been shipped to the shipping address as supplied by the customer, and which are subsequently returned to Westech Equipment as undeliverable/refused are subject to a maximum refund of the value of the products ordered only minus a 25% restocking fee, (not including shipping costs). Unless the product(s) is/are non-stocking , special order, cut or fabricated to a specific size or length, then such products can not be refunded.

Partial Delivery: We reserve the right to make partial shipments. Invoices covering those shipments should be paid when they fall due.

International Shipping:
Please call or e-mail for international shipping quotes.

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